Contact XanEdu

Company Location & Phone
XanEdu is headquartered in Ann Arbor, Michigan, with facilities located in Kentucky and Massachusetts.

XanEdu Publishing, Inc.
4750 Venture Drive, Suite 400
Ann Arbor, MI 48108

Customer Service & Technical Support
Phone: 800-218-5971 734-302-6500

Customer Service
cust.serv@xanedu.com
Monday - Friday 8:00am - 5:00pm

Technical Support
techsupport@xanedu.com
Monday - Friday 8:00am - 8:00pm
Saturday and Sunday 12:00pm - 5:00pm

Media Contact
Dianne Michalek
Director of Marketing
734-302-6770
dmichalek@xanedu.com

CoursePack Team
View PDF Team Contact List
To speak with any XanEdu representative call us toll free at 800-218-5971 or email cust.serv@xanedu.com.


Account Service Managers

Account Service Managers are the primary contact for bookstore and faculty customers and can provide valuable support and detailed information on new and existing CoursePack orders. Account Service Managers work with customers through the ordering process — from building CoursePacks and placing new and add-on orders to copyright clearance, production and delivery.

Account Executives

Account Executives are the on-campus sales contact — answering questions about XanEdu's custom products and copyright clearance services. Account Executives work directly with faculty, institution and bookstore customers to determine how XanEdu can best add value to each course, campus or store.

Returns

Need to ship returns or hard-copy for a Copley text?
Some materials may be received at one of our off-site facilities. Contact the XanEdu account team member for your area to request detailed shipping instructions.

Need to ship returns or hard copy for a CoursePack order text?
Some materials may be received at one of our off-site facilities. Contact the XanEdu account team member for your area to request detailed shipping instructions. Work with the dedicated XanEdu account team for your institution or contact a Copley Custom Textbooks publishing consultant directly.
Toll free: 800-562-2147
Local: 978-263-9090
Fax: 978-263-9190
Email: publish@copleycustom.com

Copley Custom Textbooks
530 Great Road
Acton, MA 01720